FAQs

Most orders are manufactured within 1-3 business days and delivered within 2-5 days from date of order. As we deal with multiple manufacturing partners around the world the final arrival time depends on the product ordered, the shipping destination, and the chosen shipping method. In some cases orders may take up to 7-14 days to be delivered. During peak periods manufacturing may exceed normal turnaround times. Customers seeking up to date order status should contact support@lalagiftshop.com.

We ship worldwide.

If an order has not yet been sent to the delivery company we may be able to change the destination address. Customers seeking to alter the shipping destination of their order should contactsupport@lalagiftshop.com.

Each item we ship may have different delivery times. This is because some products are packaged and shipped separately. E.g. we send our posters in super-durable tubes. Obviously, a canvas won’t fit in there.

Shipping prices are cumulative. When you’re calculating shipping prices on your end, make sure to add up the different shipping prices for all of the products you’re sending.

For example, you can order a t-shirt with a flat rate shipping price of $5.00. Each additional t-shirt adds $0.75 for shipping. If you add a tote to the order, then it will also cost simply an additional $0.75. However, if you choose another product, like a mug (that requires different packaging), then you’ll have to add the full shipping price. In this case, it would be an additional $6.95.

Your order was shipped but it can take up to 48 hours for tracking info to show up in a carrier’s tracking system.

Note that international shipment tracking may take up to a few days to display any updates but that doesn’t necessarily mean the shipment is lost.

Current payment methods orders are PayPal.

The currency of the checkout page is only displayed in USD.

Browse through the products that you love, then click “Add to cart” and “Check out”.Enter your shipping and billing details and wait for your order to arrive at your doorstep. It is that easy ?

Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email support@lalagiftshop.com within 24 hours after placing your order. If the order has been shipped, we can no longer make modifications to your order.

We always try source for the best quality products for our customers. However, there are many factors that might have resulted your products to be damaged in the transit.

If you received a defective/damaged item, please kindly contact us by sending an email to support@lalagiftshop.com, let us know your problem and please don’t forget to attach photos/videos which can clearly show the issue.